Shell Control Box™ 3 F3 activity monitoring tool is the first client- and server-independent solution which transparently audits Citrix XenDesktop®

New York – June 25, 2012 – Before going on holiday, CIOs – just like every C-level manager – think about ongoing tasks and who will deputize during their absence. But how can they be sure about what is really happening in the IT system they are responsible for, during their holiday? Since compliance regulations must be met, this is not the question of trusting colleagues, but ensuring the company’s continuous business operation. By using an activity monitoring tool like Shell Control Box, developed by Balabit IT Security, CIOs have the possibility to answer the question of who did what across the entire network at anytime. CIOs can even watch all activities as a movie or search for incidents after their holiday and use the audit trails as tamper-proof evidence in forensics investigations.

Server administration must be audited in order to record all important actions on a server. However, for security reasons, servers are almost exclusively administered using encrypted protocols, making system administration difficult to control and monitor. To achieve reliable auditing, data collection has to be transparent and independent from the client and the server. Shell Control Box solves exactly these problems by transparently monitoring the encrypted channels used in administration and introducing a separate auditor layer to oversee system administrators. Shell Control Box can be integrated smoothly and quickly, even in a few days into the existing infrastructure.

“Most CIOs wish to have 24/7 control over the IT system they are responsible for. In many cases this is not only a wish, but they are obliged to meet regulations, such as the Sarbanes-Oxley Act (SOX), Basel II, Health Insurance Portability and Accountability Act (HIPAA), or the Payment Card Industry (PCI). Organizations that outsource IT operations, offer remote management or use thin client infrastructures can also benefit from auditing the actions of administrators, which complements logs and reports from other applications” said Zoltán Györkő, Business Development Director at Balabit IT Security. “Balabit’s Shell Control Box is useful for any organization operating business critical systems and needing to control and audit privileged access on these systems. The latest release of Shell Control Box 3 F3 enables control of encrypted Telnet, TN3270 and VNC connections just like their unencrypted versions and also enables integration with third party tools to query the collected data and manage the appliance. Shell Control Box 3 F3 is the first client- and server-independent solution which can transparently control and audit Citrix XenDesktop and Citrix XenApp™ deployments” Györkő added.

Key new features of Shell Control Box 3 F3:
•    Support for Citrix XenDesktop: Shell Control Box (SCB) 3 F3 enables control and audit of connections accessing XenDesktop 5.0 and 5.5 running on Windows 2008 R2. XenDesktop is a comprehensive desktop virtualization solution that includes all the capabilities required to deliver desktops, apps and data securely to every user in an enterprise on any device. Controlling the activities of several hundreds or thousands of virtual desktop users on a wide variety of end points is made easier with SCB.
•    TLS support for Telnet and VNC: SCB 3 F3 enables control and audit of Telnet (even TN3270) and VNC connections that are encrypted using TLS or SSL just like their unencrypted versions. In addition, SCB is now able to encrypt the insecure Telnet communication as well. It even supports encrypted mainframe communication without the need to change any configuration on the mainframe side.
•    Web services based API for remote SCB access and integration: The RPC API allows users to access, query, and manage SCB remotely. Accessing SCB with the RPC API enables integration with third-party applications, such as ticketing systems or SIEM, and flexible, dynamic search queries and management from external applications. With this new feature, SCB can better fit companies’ existing IT and security ecosystem.

About Balabit’s Shell Control Box (SCB)
Shell Control Box (SCB) is an activity monitoring appliance that controls access to remote servers, virtual desktops, or networking devices, and records the activities of the users accessing these systems. For example, it records as the system administrators configure your database servers through SSH, or your employees make transactions using thin-client applications in VMware View. The recorded audit trails can be replayed like a movie to review the events exactly as they occurred. The content of the audit trails is indexed to make searching for events and automatic reporting possible. SCB is especially suited to supervise privileged-user access as mandated by many compliance requirements, like PCI-DSS. It is an external, fully transparent device, completely independent from the clients and the servers. The server- and client applications do not have to be modified in order to use SCB; it integrates smoothly into the existing infrastructure. For more information, please visit Shell Control Box product page.

About Balabit
Balabit IT Security is an innovative information security company, a global leader in the development of privileged activity monitoring, trusted logging and proxy-based gateway technologies to help protect customers against internal and external threats and meet security and compliance regulations. As an active member of the open source community, we provide solutions to a uniquely wide range of both open source and proprietary platforms, even for the most complex and heterogeneous IT systems across physical, virtual and cloud environments.
Balabit is also known as “the syslog-ng company”, based on the company’s flagship product, the open source log server application, which is used by more than 850 000 companies worldwide and became the globally acknowledged de-facto industry standard.
Balabit, the second fastest-growing IT Security company in the Central European region according to Deloitte Technology Fast 50 (2010) list, has local offices in France, Germany, Italy, Russia, and in the USA, and cooperates with partners worldwide. Our R&D and global support centers are located in Hungary, Europe.
For more information, visit www.balabit.com.

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Citrix®, XenDesktop® and XenApp® are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S. Patent and Trademark Office and in other countries.
The Shell Control Box™ name and the Shell Control Box™ logo, as well as the Balabit™ name and the Balabit™ logo are registered trademarks of Balabit. All other product names mentioned herein are the trademarks of their respective owners.

Disclaimer
CITRIX MAKES AND YOU RECEIVE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE THIRD-PARTY PRODUCT, ITS FUNCTIONALITY, THE TEST(S) OR THE RESULTS THEREFROM, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION THOSE OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT OR TITLE. TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN NO EVENT SHALL CITRIX BE LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF YOUR USE OF THE THIRD-PARTY PRODUCT, WHETHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, PUNITIVE OR OTHER DAMAGES.

For more information, please contact:

Andrea Ipolyi
PR manager
Balabit IT Security
phone: +36 20 390 4139
e-mail: andrea.ipolyi@balabit.com
blog: http://andrea.blogs.balabit.com

Walter Caon
Balabit USA
410 Park Avenue 15th Floor Suite 1500
New York, 10022
phone: +1 917 546 6715
e-mail: walterc@us.balabit.com