15.3. Monitoring the status of the indexer services

The status of audit-trail processing is displayed on the Indexer > Indexer status page.

If you use the indexer service: 

  • Worker status: displays various data about the worker groups.

    • Capabilities: the type of job(s) this worker will perform.

    • Capacity: the available and total Capacity (Maximum parallel audit trails to process) of the indexer, and also the number of active processes that are Indexing an audit trail, or Generating video or Generating screenshot.

  • Processing: audit trails that are currently being processed per connection policy.

  • Waiting for processing: audit trails waiting to be processed.

    The queued field shows the audit trails that are currently selected for processing from the total number (all) of available audit trails. When you see audit trails in the Indexing (queued / all) column, that could mean any of the following:

    • The maximal queue size is 1000. If there are many trails waiting to be indexed, PSM will keep lots of trails in the queue, so for example, if the value of all is constantly much higher than 1000, the value of the queued field will be high, possibly above 900. This is normal.

    • The worker with the appropriate key for decryption is not available at the moment, and other workers do not have the required key.

    • There are no workers available that have the required capability.

Unindexed Audit Trails: lists the audit trails waiting to be processed per connection policy.

Figure 15.5. Indexer > Indexer status — Monitoring the status of the indexers

Indexer > Indexer status — Monitoring the status of the indexers

The Indexing history section shows the number of audit trails indexed, and also the number of audit trails that PSM failed to index. To find the audit trails that PSM failed to index, navigate to Search > Search, and select Channel's indexing status > Indexing failed (If the Channel's indexing status column is not displayed, click Customize columns).

To automatically refresh the Indexer Status page every 5 seconds, select Auto refresh. To refresh the page immediately, click Refresh now.