15.3. Monitoring the status of the indexer services

The status of audit-trail processing is displayed on the Indexer > Indexer status page.

If you use the indexer service: 

  • Worker status: displays various data about the worker groups.

    • Capabilities: worker process type of each worker group, that is, the type of job(s) this process will perform.

    • Capacity: the available and total Capacity (Maximum parallel audit trails to process) of the indexer, and also the number of active processes that are Indexing an audit trail, or Generating video or Generating screenshot.

  • Processing: audit trails that are currently being processed per connection policy.

  • Waiting for processing: audit trails waiting to be processed.

    When you see audit trails in the Indexing (queued / all) column, that could mean any of the following:

    • The worker with the appropriate key for decryption is not available at the moment, and other workers do not have the required key.

    • There are no workers available that have the required capability.

Unindexed Audit Trails: lists the audit trails waiting to be processed per connection policy.

Figure 15.5. Indexer > Indexer status — Monitoring the status of the indexers

Indexer > Indexer status — Monitoring the status of the indexers

The Indexing history section shows the number of audit trails indexed, and also the number of audit trails that PSM failed to index. To find the audit trails that PSM failed to index, navigate to Search > Search, and select Channel's indexing status > Indexing failed (If the Channel's indexing status column is not displayed, click Customize columns).

To automatically refresh the Indexer Status page every 5 seconds, select Auto refresh. To refresh the page immediately, click Refresh now.