5.2. Support contact

To subscribe to the mailing list of the syslog-ng community, visit https://lists.balabit.hu/mailman/listinfo/syslog-ng/.

To report bugs found in syslog-ng, visit https://bugzilla.balabit.com/.

Product support, including 7x24 online support is available for both syslog-ng PE and OSE in various packages. For support options, visit the following page: http://www.balabit.com/support/packages/

For syslog-ng OSE, precompiled binary packages are available for free for the supported Linux and BSD platforms at http://www.balabit.com/network-security/syslog-ng/opensource-logging-system/upgrades/. See the following link for the list of supported platforms: http://www.balabit.com/network-security/syslog-ng/opensource-logging-system/support/

You can register your copy of syslog-ng Premium Edition online on the BalaBit website or by sending the filled registration form. Registration is a prerequisite for all support services. Your product can be registered online at the http://www.balabit.com/support/registration/ website.

E-mail and telephone support is available for registered users, please write or call us for details.

Support e-mail address: .

Support hotline: +36 1 371 0540 (available from 9 AM to 5 PM CET on weekdays)

The BalaBit Online Support System is available at https://boss.balabit.com/ and offers 24 hours technical support. This system is available only for registered users with a valid support contract and a MyBalaBit account. To sign up for MyBalaBit, visit the following page: http://www.balabit.com/mybalabit.


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Please send your comments or documentation bugs to: documentation@balabit.com