Support of Zorp versions

Updates for the different Zorp versions are provided according to the following table. For details about the extent of support, see the following table. To understand what the different version numbers mean, see the version policy.

BalaBit software versioning policy

Publication date June 06, 2011

Abstract

BalaBit software versioning policy.

Table of Contents

1. Naming convention

1.1. Products and main components
1.2. Client modules (BAP, Satyr, and so on)

2. Support time-line

3. Appliances

1. Naming convention

1.1. Products and main components

Most products and their main components have two main release types: Long-term Supported and Feature releases.

Long Term Supported or LTS Release.

LTS releases are referred to as <product name><LTS version number> 'LTS', for example:

Zorp 4 LTS

Feature Release.

Feature releases are referred to as <product name><base LTS version number> 'F'<feature version number>, for example:

Zorp 4 F1, Zorp 4 F2

For both the LTS and the Feature Releases BalaBit regularly incorporates security patches and bug-fixes and issues updated Revisions of the released product. These Revisions have a comma separated technical identifier that refers to the base Release in the first 2 digits that is followed by a sequence number. In case of a security revision it additionally includes a letter. For example:

Zorp 4.0.1 → 1st revision of Zorp 4 LTS

Zorp 4.1.2  → 2nd revision of Zorp 4 F1

Zorp 4.1.2a → 1st security patch of the 2nd revision of Zorp 4 F1

	Note
	Customers are recommended to always install the latest Revision of the used software Release.

1.2. Client modules (BAP, Satyr, and so on)

Floating Release.

Client-side components of certain products (namely the Audit Player and the Zorp Authentication Agent) have so-called floating releases, referred to as <product name> <yyyy.x>, for example:

BAP 2011.1

Note

For all the above software Releases BalaBit regularly incorporates security patches and bugfixes and issues updated Revisions of the Released product. Customers are recommended to always install the latest Revision of the used software Release.

For floating releases, only the latest revision of the latest version is supported.

2. Support time-line

Each LTS Release (for example, Zorp 4 LTS) is supported for 3 years after original publication date and for 1 year after succeeding LTS Release is published (whichever date is later).

	Note
	Only the latest revision is supported.

Each Feature Release (for example, Zorp 4 F2) is supported for 6 months after original publication date and for 2 months after succeeding Feature or LTS Release (whichever date is later).

	Note
	Only the latest revision is supported.

In case of Client Modules only the latest Release is supported.

	Example 1. Support time-line example I
LTS Releases are supported for 1 year after next LTS Release is published, or for 3 years (whichever is later). If Zorp 4 LTS is published January 1, 2011 and Zorp 5 LTS is published July 1, 2014, then the Zorp 4 LTS release is supported until July 1, 2015 (+1 year rule). If Zorp 4 LTS is published January 1, 2011 and Zorp 5 LTS is published January 1, 2013, then the Zorp 4 LTS release is supported until January 1, 2014 (3 years rule).

Example 1. Support time-line example I

LTS Releases are supported for 1 year after next LTS Release is published, or for 3 years (whichever is later).

If Zorp 4 LTS is published January 1, 2011 and Zorp 5 LTS is published July 1, 2014, then the Zorp 4 LTS release is supported until July 1, 2015 (+1 year rule).

If Zorp 4 LTS is published January 1, 2011 and Zorp 5 LTS is published January 1, 2013, then the Zorp 4 LTS release is supported until January 1, 2014 (3 years rule).

	Example 2. Support time-line example II
Feature Releases are supported for 2 months after the next Feature or LTS Release is published, or for 6 months (whichever is later). If Zorp 4 F1 is published January 1, 2011 and Zorp 4 F2 is published March 1, 2011, then the Zorp 4 F1 release is supported until July 1, 2011 (6 months rule). If Zorp 4 F1 is published January 1, 2011 and Zorp 4 F2 is published August 1, 2011, then Zorp 4 F1 is supported until October 1, 2011 (+2 months rule).

Example 2. Support time-line example II

Feature Releases are supported for 2 months after the next Feature or LTS Release is published, or for 6 months (whichever is later).

If Zorp 4 F1 is published January 1, 2011 and Zorp 4 F2 is published March 1, 2011, then the Zorp 4 F1 release is supported until July 1, 2011 (6 months rule).

If Zorp 4 F1 is published January 1, 2011 and Zorp 4 F2 is published August 1, 2011, then Zorp 4 F1 is supported until October 1, 2011 (+2 months rule).

3. Appliances

Hardware appliances are supported for 3 years after the purchase by default. This support period might be extended based on individual agreement.

Support for a hardware appliance means that BalaBit assures that all supported software versions are compatible with supported hardware as described above.

BalaBit changes the hardware specification of the appliance in about every 3 years. Once it is changed, new appliances are sold with the new hardware specification. The change of hardware specification does not affect the warranty or the support of previously sold appliances.

When purchased, hardware appliances are preinstalled with the latest available LTS Release. Customers may install a supported Feature Release on the appliance but in this case the appropriate support time-line (6 months +2 months) applies.

Product Version	Release Type	State	Supported at least until
Zorp 3.3	Long Term Supported	Maintained	30. May. 2012
Zorp 3.4	Long Term Supported	Current	30. May. 2014

During their lifecycle, Zorp versions can be in the following states.

State	Description
Not supported	This version of the product is not supported in any way. Upgrading to a newer version is strongly recommended.
Maintained	Fixes and updates for this version of the product are released only for security purposes, or upon customer request. Upgrading to a newer version is recommended.
Supported	Fixes and updates are periodically released for this version, without customer request. These updates do not contain new features or functionality. Upgrading to a newer version is recommended if the new version has features or services that you want to use.
Current	This is the most current version, fixes and updates including minor new features are released periodically.
Under development	Alpha or beta releases of the upcoming new version, not recommended for use in production environments.

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